What to say to a new parent, and what to send instead of a question

You want to help and you do not know what the sentence is.

By Ray Bickerstaff ·

Almost everybody wants to help somebody with a new baby, and almost nobody knows what the sentence is. So they send "let me know if you need anything", which is kind, and which is also work.

Never ask a question with a decision in it

That is the whole of it. An exhausted person cannot answer "do you need anything?", because answering it means auditing the house, deciding what is acceptable to ask for, and then asking.

Announce instead. "I am at the shop, I am getting you milk and bread unless you say otherwise" is the same offer with the work taken out, and it gets a yes.

The messages that work

And the one that matters most: text at 2am if you are awake anyway. Say so. "Awake, thinking of you, no reply needed." Nothing in a first year is worth more than a message that arrives in the middle of the night from somebody who is also up.

What to write in the card

Everybody writes congratulations and a name, and every one of those cards goes in a box. Four lines that get kept:

And the visit

Give a start and a finish. "Come at 2, we have got something at 4" is a complete sentence, requires no justification and is not rude. It is the single most useful thing anybody can be told before a visit, and it is nearly always the host who has to say it.

If you are the visitor: hold the baby, and then do the washing up. That is the whole of being a good visitor and it is remembered for years.

Questions people ask about this

What should you say to a new mum instead of let me know if you need anything?

Announce what you are doing rather than asking what is needed. "I am at the shop, I am getting you milk and bread unless you say otherwise" gets a yes, because it does not require an exhausted person to decide anything.

What should you write in a new baby card?

One specific thing about the parent rather than the baby, a concrete offer with a date in it, a line giving them permission to find it hard, and your actual phone number written out. Any two of those makes a card that gets kept.

How long should you stay when visiting a new baby?

An hour, unless you are told otherwise. And the host is allowed to give a start and a finish time in advance; it is not rude and it is the single most useful thing they can do before a visit.

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